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About National Pearl

We invite you to take a moment and read a little bit about our company. We want you to get to know us, and we want to get to know you, too.

If you have any questions about our company, please feel free to contact us by phone at 1-877-Pearl-11 or by email at service@nationalpearl.com

 
Company History

During the years he lived in Japan and the years he worked as a translator for the U.S. government, Paul Williams, President of National Pearl, became fluent in both the Japanese and Mandarin Chinese languages.

Because of his linguistic skills, Paul became the Global Procurement Officer for a large U.S. firm which sent him to Asia several times a year on business.

During one of his business trips to the orient, Paul bought a strand of pearls for his wife. When he brought it home and had it appraised, he found its value to be ten times what he had paid.

When friends and family heard about his experience, they began asking him to bring pearls back for their wives. These transactions revealed the possibility of a business where high quality pearls could be purchased directly from the source, sold at a profit, and still be much cheaper to the consumer than what they could find at a traditional jewelry store.

Over the years, Paul formed close relationships with pearl harvesters overseas and was able to access pearls of even higher quality and at even better prices. He began to test the market selling pearls to local jewelers, and with the success he saw, decided to expand the business to a national level.

He formed a small team of business, marketing and web professionals, and National Pearl was born.

Since it's creation, all partners in National Pearl have been educated by the Gemological Institute of America (G.I.A.) and have been selling premium pearl jewelry online to all parts of the United States and Canada at prices far lower than traditional jewelers.

We have had an excellent response with extremely satisfied customers who even take the time to write us and tell us how much they loved the pearls and our service. The business has been a success, and we continue to grow our selection and quality while providing the highest customer service possible.

We at National Pearl are very thankful to God and to our many customers for our success and thank everyone who has helped our company to grow.

Hours of Operation

You can place orders online 24 hours a day, 7 days a week.

Customer service is available by phone, email and online chat Monday through Friday 9:00 a.m. to 5:30 p.m. Central Time.

Contact Information

You may contact us by telephone, toll-free at 1-877-Pearl-11
(1-877-732-7511).

You may contact us by email at service@nationalpearl.com

How we do business

We pride ourselves on our honesty and fair business practices. We believe in making an honest living selling and standing behind a high quality product and providing excellent and friendly service to our customers.

How we offer such low prices

National Pearl is able to offer such low prices on high quality pearl jewelry compared to traditional jewelers for the following reasons.

1. We are Internet based. Unlike traditional jewelers, we do not have to cover the costs of a physical showroom.
2. We specialize in pearls only. We do not have the costs of keeping a large variety of different jewelry types on hand.
3. We sell nationally. Local jewelry stores sell mostly to their own community and sell lower volume.
4. We buy pearls direct from the source. Traditional jewelers purchase their pearls after they have gone through a long line of dealers, importers and wholesalers who each add their own profit to the price.

Better Business Bureau

We are members of the Better Business Bureau and have a completely clean record with absolutely no complaints.

Click here to see our full Better Business Bureau report.
Click here to verify our BBB Online participation.

Our Location

Our office and warehouse is located in Central Missouri between Saint Louis and Kansas City, thirty miles north of the University of Missouri. Our address is 1713 N Buchanan St., Moberly, MO 65270